Joining Folke

Folke is where your team plans time off, so the sooner you’re in, the sooner you can book a break. There are three ways in.

You were invited by email

Your admin has already added you, so an email is waiting for you, titled something like “Sam has invited you to join Acme on Folke”.

1. Select Set password and get started in the email.
2. Choose a password of at least 8 characters, type it again under Confirm password, and select Set password.
3. You’re taken to the sign-in page. Sign in with your email address and your new password.

The link works for 3 days. If you haven’t used it by the day before it runs out, Folke sends one reminder with a fresh link. The first link stops working then, so use the new one, which still runs out at the same time.

If the link has run out, ask your admin to send the invite again. A new invite gives you another 3 days, and any older links stop working.

You have an invite link or a code

1. Open the link your admin shared, or go to app.myfolke.com/register and choose Join an organisation.
2. Fill in your name, email address and a password of at least 8 characters.
3. From an invite link, the Organisation code is already filled in and Folke shows which organisation invited you. Otherwise, type the code your admin gave you. Capitals don’t matter.
4. Select Request to join.

If the code doesn’t match anything, Folke says “No organisation found with that code. Check it with your employer.”

Organisations that only take work emails

Some organisations only accept addresses on their own domain. Try a different one and Folke says “That email address cannot join this organisation. Ask your employer which address to use.”

With the right address, Folke first emails you a link to confirm it’s yours, and your request only reaches an admin once you’ve followed it. The link lasts 3 days, with a reminder the day before it runs out. If it hasn’t arrived, select Send the link again on the Confirm your email screen, which starts the 3 days again.

Waiting for approval

Once your request is in, you’ll see Waiting for approval until an Organisation Admin decides it. You’re emailed either way:

• Approved: you join as a Staff Member and can start booking time off.
• Turned down: you’re taken to No organisation yet, where you can try another code.

Used the wrong code, or changed your mind? Select Withdraw request on the waiting screen (or on Confirm your email). You’re taken back to No organisation yet, where you can join with another code or start your own.

Creating an organisation

If you’re setting Folke up for your team:

1. Go to app.myfolke.com/register and choose Create an organisation.
2. Fill in your name, email address, a password and your organisation’s name.
3. Select Create organisation.

You’re now its Organisation Admin. The next screen is Start your free trial: choose Basic or Pro and add a card. Every plan starts with 7 days of Pro, counted from when the card goes in, and nothing is charged until the trial ends. See Plans and billing.

You can invite your team and approve join requests once the card is in. First steps for admins walks through what to set up.

Changing jobs, or no organisation yet

One email address is one Folke account, and it belongs to one organisation at a time. So:

• Registering again with an address that already has an account doesn’t work. Sign in instead.
• An admin can’t invite an address that already has an account.

If you’ve left an organisation, or your request was turned down, sign in as usual and you’ll see No organisation yet. Choose Join with a code to ask to join another, or Create an organisation to start your own.

If you’re still part of your old organisation and want to keep the same address, ask its admin to remove you first.