Contact us

If something isn’t working, or this guide didn’t answer your question, email us at hey@myfolke.com. It’s at the foot of every page here too.

Ask your admin first

For your allowance or your working days, an org admin in your organisation can usually help fastest, since they set those up. For a request, ask whoever approves your leave.

What to include

It helps us sort things out quicker if you tell us:

• your organisation’s name
• what you were trying to do, and what happened instead
• the page you were on, and whether you were on a phone or a computer
• a screenshot, if you can

Please never send us a password.

Ideas and feedback

We’d love to hear what would make Folke better.

1. Select Send feedback in the footer at the bottom of any page.
2. Choose Something’s not working or An idea or a feature request, tell us about it, and select Send.

Each update on What’s new has its own Feedback button too, if you want to say something about that change.

Leaving, or deleting your account

To leave your organisation, ask an org admin to remove you. Your account stays, so you can join another organisation later. An org admin can’t remove themselves, so another org admin does it for them, and the last org admin can’t be removed until someone else is made one.

There’s no button to delete your account or your organisation. Email us and we’ll help.